Custom Cake Request

Tell us about the cake you would like to order. Please ensure your contact details are correct so we can get in touch to discuss your requirements and provide you with a quote. We will not use your contact information for any purpose other than to discuss your order.

Pickup or Delivery
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Frequently Asked Questions

How far in advance must I place my custom cake order?

We ask for 7 days' notice for most custom cakes. For urgent orders, ask us and we will see if we can accommodate you.

 

Can you deliver my cake to my venue?​

We offer delivery within the D.C Metro Area.

 

 

What size cake should I order?

​Below is a general guide for how many people different sizes of cake will serve, and how big to cut each slice of cake. 

​Available cake sizes:
1 Tier = 8 inches (serves 12-16)
2 Tiers = 6 + 10 inches (serves 31 - 44)
3 Tiers = 6 + 8 + 10 inches (serves 43 - 60)

Here are the cutting guides we use. Images are by Bakepedia.

 

 

 

 

 

Can you print a picture onto a cake?

​We currently do not offer this service.

​When is payment due once an order has been confirmed?

After we have been in touch to go over the details of your order and agreed on a price and delivery date, a non-refundable deposit will be due to lock in your event into our calendar. An order is not considered confirmed until the deposit has been received. The balance is due two days before the event.

 

What is your return and cancellation policy?

For all custom cakes, we do not provide a refund on the deposit for any reason as we spend many hours planning and preparing for your event before production even begins. We will, however, issue you a quote for your approval and confirm all details with you during our consultation before we collect your deposit and lock your date in. If you need to cancel your order, please let us know in writing as soon as possible. Orders cancelled with less than 48 hours notice will not be refunded. 

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Custom Cakes

©2020 by Palmier Pastries & Cakes.